A Message for Faxing Is Displayed on Fax Standby Screen
If a message is displayed on the Fax standby screen, take the corresponding action described below.
Message |
Action |
---|---|
Auto redial |
The printer is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the printer to automatically redial the number. If you want to cancel automatic redialing, wait until the printer starts dialing the number, and then tap Stop on the printer's touch screen. You can also delete the document from the printer's memory to cancel automatic redialing. |
This group dial cannot be used. Directory ## * "##" represents a two-digit number. |
The group dial cannot be specified in the on hook dial function. Specify the individual recipient. |
Try again in black & white. |
The recipient's fax device is not color-compatible. Tap Black on the printer's touch screen to resend the fax. Alternatively, you select Send in black & white for Color transmission in Advanced FAX settings under FAX settings. The printer converts color documents into black & white data if the recipient's fax device does not support color faxing. |
Failed to connect. |
The telephone line cable with a modular plug may not be plugged in properly. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings. |
Fax received. Saved in memory. |
See Memory Reception. |
Busy/no signal |
|
Memory is full. |
The printer's memory is full because it has sent/received too many documents, or a detailed document. Print the faxes stored in the printer's memory or save them on the memory card, and delete them from the printer's memory. When sending a fax, resend it. If this message still appears, delete the faxes stored in the printer's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. |
Awaiting document processing. |
The received faxes were not saved on the memory card automatically because the memory card was not inserted or because it was not writable. The received faxes are stored in the printer's memory. Insert the writable memory card, and then save the received faxes to the memory card manually. Delete the unnecessary fax from the printer's memory after saving to the memory card or printing the fax. |
FAX info does not match. |
The transmission has been canceled because the printer could not detect the recipient's fax device information or the information did not match the dialed number. This message is displayed when Check RX FAX information in Security control under FAX settings is set to ON. |
Reception rejected. |
The reception has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Security control under FAX settings. |
Waiting for report output... |
When the problem is resolved as described, the reports are printed automatically.
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